How Digitalisation Enhances Human Resource Management

Due to digitalisation, HR is undergoing a reinvention. Hundreds of software vendors are transforming the HR processes as we know them with breakthrough technologies. HR departments are embracing ownership of IT systems to achieve automation in their processes and drive business objectives.  This can be seen in the way employees are recruited, data is captured, files are stored and employees’ performance are monitored and evaluated amongst other functions.

Most employees see the digital space as a replacement for the human labour and tend to resist it, however, if one clearly understands the digital space, one can easily embrace and manage it properly.

Recruitment and Selection

Organisations now leverage on new media to attract and retain highly competent individuals. They utilise websites and other platforms to create an interactive avenue where applicants can send in CVs, both solicited and unsolicited. This in turn reduces the time spent traditionally advertising and sorting. The digital space has given organisations virtual rooms to conduct interviews for candidates that are not physically available.

Data Management and Documentation

Documentation and sharing of documents has been made easy via Dropbox and other similar solutions. This has in turn improved organisational productivity and collaboration. Digitalisation has allowed for multiple users to make edits in real-time. There are many companies that opt for SAP, ERP software development which gives the liberty to store employee data in a single location and can also be password protected.

Ease of Communication

Digitalisation has also changed the way we communicate. Organisations now utilise platforms such as WhatsApp, Slack and Skype for quick conversations. Information is easily communicated without the need to be physically present.  These platforms have also eased collaborations with partners and colleagues as well as interactions with clients anytime and anywhere.

Analysis of Employee Performance

Performance Management is a key function in the HR space as it directly affects the productivity of the organisation. Digitalisation has made it easier to gather and analyse data on employees. This has made the employee performance process more transparent and objective. The process has been streamlined, eliminating a lot of unnecessary steps and subjectivity. From this function, it serves as an input into the training needs of the employees’ subject to the growth of the organisation.

Employee Training

Organisations are gradually moving away from the regular classroom trainings to the virtual rooms. Training has been known to be very costly and at times, lessons learnt are not transited to the job. Yet, it cannot be ignored. Thanks to digitalisation, training has become more efficient, by allowing employees get full access to training materials provided by the organisation anytime and anywhere.